This policy explains how Cuzenti LLC collects, uses, and protects your information when you use the Cuzenti mobile app. We respect your privacy and are committed to being transparent about our practices.
01 — Overview
Who we are and what this covers.
Cuzenti is a mobile card game developed and operated by Cuzenti LLC, a company registered in Connecticut, USA. This Privacy Policy applies to the Cuzenti mobile application on iOS and Android, and governs how we handle personal data of players worldwide.
By using Cuzenti, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the app.
02 — Information We Collect
What data we gather and why.
Account Information
- Email address (when you register with email/password or link an account)
- Display name or username you choose
- Google account identifier (if you use Google Sign-In)
- Apple account identifier (if you use Sign in with Apple)
Gameplay Data
- Game progress, scores, and quest completion
- ELO rating and match history
- In-app purchase history and subscription status
- Session duration and frequency of play
Technical Data
- Device type and operating system version
- App version
- Crash logs and error reports
- IP address (collected automatically by our infrastructure)
Anonymous Data
If you play without creating an account, we assign you an anonymous identifier to save your progress locally and in the cloud. This identifier is not linked to any personal information unless you later create an account.
03 — How We Use It
The purposes for which we process your data.
- Provide, operate, and maintain the Cuzenti game
- Save your progress and sync it across devices
- Manage online matchmaking and ELO rankings
- Process in-app purchases and subscriptions
- Send important account and service notifications
- Detect cheating, fraud, and abuse
- Analyze aggregate gameplay patterns to improve the app
- Display relevant advertisements (if you have not purchased an ad-free subscription)
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your data for purposes unrelated to providing and improving Cuzenti.
05 — Data Retention
How long we keep your information.
We retain your personal data for as long as your account is active or as needed to provide services. If you request deletion of your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.
Aggregate, anonymized gameplay statistics may be retained indefinitely as they cannot be linked to you personally.
06 — Security
How we protect your data.
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS), secure cloud infrastructure via Google Firebase, and access controls limiting who can access production data.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
07 — Children
Our policy regarding minors.
Cuzenti is not directed to children under the age of 13 (or under 16 in the European Union). We do not knowingly collect personal information from children under these ages. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it promptly.
08 — Your Rights
What you can request regarding your data.
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of non-essential communications
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
09 — GDPR — EU & UK Users
Additional rights under European data protection law.
- Right to erasure ("right to be forgotten")
- Right to data portability — receive your data in a structured, machine-readable format
- Right to restriction of processing in certain circumstances
- Right to object to processing based on legitimate interests
- Right to lodge a complaint with your local data protection authority
Our legal bases for processing include: performance of a contract (providing the game service), legitimate interests (security, fraud prevention, analytics), consent (marketing communications), and legal obligation.
As Cuzenti LLC is based in the United States, data is transferred internationally. We rely on Standard Contractual Clauses and the data processing terms of our service providers to ensure adequate protection for EU/UK data transfers.
10 — CCPA — California Residents
Your rights under California law.
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete personal information we have collected
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising your CCPA rights
We do not sell your personal information as defined under the CCPA. We do not share personal information with third parties for cross-context behavioral advertising without your consent.
To submit a verifiable consumer request, contact us at [email protected].
11 — Policy Changes
How we handle updates to this policy.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, where the changes are material, notify you via in-app notification or email. Your continued use of Cuzenti after any changes constitutes your acceptance of the updated policy.
12 — Contact Us
Questions, requests, or concerns.
If you have questions about this Privacy Policy or your personal data, please reach out directly. We aim to respond to all privacy-related inquiries within 30 days.
Cuzenti LLC
Connecticut, United States
Email: